Privacy Policy

Information We Collect

When you engage with Prudent Motions, we may collect certain personally identifiable information, including:

Name (First & Last)
Email Address
Phone Number
Mailing Address
Payment Information (only if required for transactions)

This data is gathered voluntarily when you:

Submit a contact form
Sign up for newsletters or special offers
Engage with our services
Complete a purchase

We do not collect sensitive personal information unless explicitly provided by you for a specific purpose.

How We Use Your Information

We use your personal information strictly to:

Communicate with you regarding services or inquiries
Process payments and complete transactions
Send updates, promotions, or marketing communications (with your consent)
Improve website functionality and user experience

We will never sell, rent, or distribute your information to third parties for marketing purposes.

Upon your approval, we may request permission to share your email, phone number, or social media handles with other trusted partners to facilitate requested services or collaborations. Your information will not be shared without your explicit consent.

SMS Messaging & A2P 10DLC Compliance

SMS Communications

By providing your mobile phone number and opting in, you consent to receive recurring SMS/text messages from Prudent Motions related to updates, promotions, appointment reminders, and other marketing communications.

Opt-In: You may opt in through our website forms, checkout processes, or other documented methods where you provide your phone number and consent.
Opt-Out: You can cancel SMS messages at any time by replying STOP. After you send the SMS message STOP, we will send you one final message confirming your unsubscription.
Help: If you experience issues, reply with the keyword HELP for more assistance, or contact us directly.
Message & Data Rates: Message and data rates may apply for any messages sent to you from us and to us from you.
Data Privacy: We do not sell, rent, loan, trade, lease, or otherwise transfer for profit any phone numbers or customer information collected through the opt-in program to any third party.
Data Use: Your information will be used in accordance with this Privacy Policy and our Terms of Service.

Instagram Integration & Meta Platform Data Usage

Instagram Account Connection

When you connect your Instagram account to Prudent Motions through Instagram OAuth, you grant us permission to access certain information from your Instagram account. This integration allows us to provide you with enhanced social media management services for your tattoo business.

Instagram Data We Access

With your explicit authorization, we may access and process the following information from your Instagram account:

Basic Profile Information: Username, profile name, profile picture, and account ID
Instagram Messages (DMs): Read, send, and manage direct messages on your behalf to respond to customer inquiries
Message Reactions: View and manage reactions to messages in your conversations
Media Content: Access to posts, stories, reels, and media you've shared on your account
Insights & Analytics: Engagement metrics, reach, impressions, and follower demographics (for business/creator accounts)
Comments & Mentions: View and respond to comments and mentions on your posts
Publishing Capabilities: Create and publish posts, stories, and reels on your behalf
Account Management: Basic account settings and business information

How We Use Instagram Data

The Instagram data we collect is used exclusively to:

Manage and respond to Instagram direct messages on your behalf for customer service
Schedule and publish content to your Instagram account
Provide analytics and performance insights for your content
Monitor engagement and interactions with your audience
Automate responses and manage customer communications
Generate reports on your Instagram marketing performance
Facilitate appointment bookings and customer inquiries through Instagram
Help you grow your tattoo business through effective social media management

🔒 Meta Platform Compliance & Data Protection

We adhere strictly to Meta's Platform Terms and Policies. Your Instagram data is protected as follows:

Never Sold: We will never sell your Instagram data to third parties under any circumstances
Securely Stored: All data is encrypted both in transit and at rest using industry-standard security measures
Limited Access: Only authorized Prudent Motions personnel can access your Instagram data, and only for service delivery purposes
Purpose-Limited: Data is used exclusively for the services you've requested and nothing else
Retention Limited: We retain Instagram data only as long as necessary to provide our services or as required by law
No Unauthorized Sharing: We do not share your Instagram data with third parties except as necessary to provide our services (e.g., secure cloud hosting) and only with your consent
Compliance Monitoring: We regularly audit our data practices to ensure ongoing compliance with Meta's policies

Your Instagram Data Rights

You maintain full control over your Instagram connection and data at all times:

Revoke Access Anytime

Disconnect your Instagram account at any time through your Instagram settings or our platform dashboard

Delete Your Data

Request immediate deletion of all Instagram data we've collected from your account

Download Your Data

Request a complete copy of all Instagram data we've stored related to your account

Modify Permissions

Adjust which specific Instagram permissions you grant to our application at any time

Third-Party Access to Instagram Data

We may share your Instagram data only with the following carefully vetted service providers:

Infrastructure Providers: Secure cloud hosting services (e.g., AWS, Google Cloud, Supabase) that store data with enterprise-grade encryption
Analytics Services: Tools that help us provide insights about your Instagram performance (data is anonymized where possible)
Meta Platforms: Data necessary for API functionality and compliance with Meta's technical requirements

Important: All third-party service providers are contractually obligated to maintain the confidentiality and security of your Instagram data and may only use it to provide services to Prudent Motions. They are prohibited from using your data for their own purposes.

Data Retention for Instagram Information

We retain Instagram data only for as long as:

Your Instagram account remains actively connected to our services
It is necessary to provide the services you've requested
Required by law, legal obligations, or for legitimate business purposes (e.g., dispute resolution)

When you disconnect your Instagram account or request deletion, we will permanently delete or anonymize your Instagram data within 90 days, except where we are legally required to retain it for compliance, dispute resolution, or fraud prevention purposes.

How to Disconnect Instagram & Request Data Deletion

To revoke Prudent Motions' access to your Instagram account:

Open the Instagram app → Go to Settings → Security → Apps and Websites
Find "Prudent Motions" in the active apps list and select "Remove"
Alternatively, log into our platform and navigate to Settings → Connected Accounts → Disconnect Instagram
Or contact us directly at [your-email@prudentmotions.com] to request immediate disconnection

To Request Complete Data Deletion: Email us at [your-email@prudentmotions.com] with the subject line "Instagram Data Deletion Request" and include your Instagram username. We will process your request within 30 days and send you confirmation once deletion is complete. You can also submit deletion requests through our online privacy portal at [your-deletion-portal-url].

Changes to Instagram Permissions

If we need to request additional Instagram permissions beyond what you've initially authorized, we will:

Notify you via email and in-app notification before requesting new permissions
Clearly explain why the additional permissions are needed and how they will be used
Request your explicit consent before accessing any new data types
Allow you to decline additional permissions without affecting your existing service level

You may decline additional permissions without penalty, though some new features may require expanded access to function properly.

Instagram Messaging Compliance

When we send or receive messages through Instagram on your behalf:

We only send messages that you have authorized or that are necessary for customer service
We comply with Instagram's messaging policies and rate limits
We do not send spam or unsolicited promotional messages
All automated messages are clearly identified and include opt-out options when applicable
Message content is monitored for compliance with Instagram's Community Guidelines

Meta's Data Policy & Platform Terms

Our use of Instagram data is governed by and fully compliant with Meta's Terms of Service and Data Policy. We strongly recommend reviewing:

Meta's Data Policy: https://www.facebook.com/privacy/policy
Instagram's Terms of Use: https://help.instagram.com/581066165581870
Meta Platform Terms: https://developers.facebook.com/terms

Any conflicts between this Privacy Policy and Meta's terms will be resolved in favor of Meta's requirements to ensure full compliance.

Your Rights & Control Over Your Data

You have full control over your personal data. You may:

Access Your Data

Request access to all data we have collected about you

Correction Rights

Ask for correction if any information is inaccurate or incomplete

Data Deletion

Request complete data deletion (except for legal or contractual obligations)

Opt-Out Options

Opt out of marketing communications at any time via email or SMS

Data Portability

Request a machine-readable copy of your data for transfer to another service

Restrict Processing

Request that we limit how we process your personal information

To exercise any of these rights, simply reply to any email or SMS from us, contact us directly at [your-email@prudentmotions.com], or use our online privacy portal.

Third-Party Services & Data Sharing

While we do not sell your information, we may share data with trusted service providers who assist in running our business, such as:

Payment processors (if applicable) - Stripe, PayPal
Email marketing platforms - for newsletter delivery
Analytics tools - for website performance tracking
Cloud hosting providers - for secure data storage
Customer support platforms - for service inquiries

These third parties are required to keep your information confidential and only use it to provide necessary services for Prudent Motions. They are prohibited from using your data for their own purposes.

Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. These help us:

Remember your preferences and settings
Improve website performance and load times
Analyze traffic patterns and usage trends
Provide personalized content and recommendations
Measure the effectiveness of our marketing campaigns

You can disable cookies in your browser settings at any time, though some website features may not function as intended. We respect "Do Not Track" signals when technically feasible.

Data Security

Security Measures

We implement industry-leading security measures to protect your information from unauthorized access, including:

Encryption: SSL/TLS encryption for all data in transit and AES-256 encryption for data at rest
Secure Storage: Enterprise-grade cloud infrastructure with restricted access controls
Regular Audits: Periodic security assessments and vulnerability testing
Employee Training: Mandatory security and privacy training for all staff
Access Controls: Multi-factor authentication and role-based access restrictions
Monitoring: 24/7 system monitoring for suspicious activity and potential breaches

However, while we strive to protect your data using commercially reasonable security measures, no system is 100% immune to cyber threats. By using our site and services, you acknowledge that online data transmission carries inherent risks.

In the unlikely event of a data breach that affects your personal information, we will notify you promptly in accordance with applicable laws and take immediate steps to mitigate any harm.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a child, we will take immediate steps to delete that information from our servers.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your jurisdiction.

When we transfer data internationally, we ensure appropriate safeguards are in place, such as:

Standard contractual clauses approved by relevant authorities
Data processing agreements with third-party providers
Compliance with applicable international data protection frameworks

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:

Update the "Last Updated" date at the top of this policy
Notify you via email or prominent notice on our website
For Instagram data practices, request renewed consent if required by Meta's policies

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.